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Order Management

Every order. Every status. One command centre.

Create orders in minutes, take payment through Stripe or PayPal, track every status from pending to delivered, and convert an accepted quote to an order in a single click.

14-day trial · No card required

Quote QT-2418
Acme Industrial · ₹14,640
Live demo
Quote QT-2418 accepted by the customer
Transfers automatically
  • Customer email & contact info
  • Billing & shipping addresses
  • All products, quantities & variants
  • Negotiated pricing from the quote

THE PROBLEM

Orders live in five places at once

The quote is in email, the payment in Stripe, the status in a spreadsheet, and the returns in someone's inbox. Nobody has the full picture, and orders slip through the gaps.

FRAGMENTED

Data in five systems

Quote in email, payment in Stripe, status in a spreadsheet — no single source of truth.

MANUAL

Re-keyed at every step

Accepted quotes get re-typed into an order, inviting errors and wasting rep time.

BLIND

No live status

Customers ask "where’s my order?" and nobody can answer without three tabs open.

CORE CAPABILITIES

Everything you need to manage orders

From creation to fulfilment, payment to delivery — one system for the entire order lifecycle.

REAL-TIME UPDATES

Complete order lifecycle

Track orders from creation to delivery across 10+ status types, with real-time updates and a full history on every order.

STRIPE + PAYPAL

Multi-gateway payments

Take payment through Stripe or PayPal, generate and send payment links, or simply mark an order as paid manually.

1-CLICK CONVERSION

Quote-to-order conversion

Convert an accepted quote to an order in one click — pricing, products and configurations transfer automatically.

SAVE & RESUME

Draft order management

Save incomplete orders as drafts, edit them anytime, email them to customers for review, and convert when ready.

AUTO-TRACKED

Abandoned-checkout recovery

Automatically track abandoned checkouts, flag high-value carts, and act to recover the sale before it’s lost.

FULL TRACKING

Returns & refunds

Process return requests through a clear status flow from pending to refunded, and manage exchanges in one place.

HOW IT WORKS

Create an order in four steps

No complex forms, no switching between systems — everything in one flow.

  1. Step 1

    Select customer

    Choose a B2B customer by email — their addresses auto-populate.

  2. Step 2

    Add products

    Search and add products with variants; prices update in real time.

  3. Step 3

    Review & create

    Review totals with tax and shipping, then create the order or save a draft.

  4. Step 4

    Process payment

    Collect via Stripe, PayPal, a payment link, or mark as paid manually.

QUOTE CONVERSION

From quote accepted to order created — one click

When a customer accepts a quote, don't re-enter anything. Nova Core turns the quote into an order instantly, with every detail carried across.

  • Contact & addresses — customer email, billing and shipping details carry across
  • Products & variants — every line item, quantity and configuration is preserved
  • Negotiated pricing — the exact pricing from the accepted quote transfers intact
  • No re-keying — the order is created instantly, ready for payment
ACCEPTCustomer accepts quote QT-2418
1-CLICKRep clicks "Convert to order"
TRANSFERContact, products & pricing carry over
ORDEROrder #ORD-2418 created, ready to pay
RETURNS & REFUNDS

Returns happen. Handle them gracefully.

Process returns without the chaos. Every request moves through a clear status flow, from submission to resolution, with refunds and exchanges tracked in one place.

  • Clear status flow — pending, approved, rejected, received, refunded — always visible
  • Exchanges handled — manage replacements alongside refunds in one workflow
  • Full history — every return tracked against its original order
Return RET-118 · status flow
Pendingsubmitted
Approved2h later
Receivedday 3
Refundedpending

WHO IT'S FOR

Built for high-volume B2B operations

Wholesalers

High order volumes across many repeat B2B accounts.

Orders re-keyed by hand; status lost across tools
Quote-to-order in one click; every status in one board
Higher volume, less admin

Distributors

Multi-line orders with mixed payment terms and shipments.

Payments and tracking scattered across systems
Stripe, PayPal and manual options in one order record
One record, every payment path

Manufacturers

Configured products flowing from quote to fulfilment.

Configurations re-entered; returns handled ad-hoc
Configs carry across; returns follow a clear flow
Quote to delivery, unbroken

THE DIFFERENCE

Scattered tools vs Nova Core orders

  • Source of truth

    Scattered toolsSpread across email, Stripe, spreadsheets

    One order record with full history

  • Quote to order

    Scattered toolsManually re-typed, error-prone

    One click, everything transfers

  • Payments

    Scattered toolsSeparate gateway, reconciled by hand

    Stripe, PayPal or manual, in-record

  • Status tracking

    Scattered tools"Let me check and get back to you"

    10+ live statuses, real-time updates

  • Draft orders

    Scattered toolsHalf-finished orders lost in inboxes

    Saved, editable, emailable drafts

  • Abandoned carts

    Scattered toolsInvisible — sales quietly lost

    Auto-tracked, high-value flagged

  • Returns

    Scattered toolsSpreadsheet chaos

    Clear status flow to resolution

WHAT CHANGES

What changes when orders just work

Faster order creation

A guided four-step flow replaces complex forms and multiple systems.

No payment friction

Stripe, PayPal and manual options cover every B2B scenario.

One-click conversion

Accepted quotes become orders with all pricing and details intact.

Complete visibility

Every status, every change, every history entry lives in one place.

Fewer lost sales

Abandoned-checkout tracking catches sales before they disappear.

Streamlined returns

Handle returns and refunds through a clear flow, no spreadsheets.

QUESTIONS, ANSWERED

Order management FAQs

How do I create an order?

Four steps: pick a B2B customer by email (their addresses auto-populate), search and add products with variants as prices update live, review totals with tax and shipping, then create the order or save it as a draft. There are no complex forms and no switching between systems.

What payment methods are supported?

Take payment through Stripe or PayPal directly on the order, generate and send a payment link for the customer to pay themselves, or mark an order as paid manually when payment is handled offline. Every method is recorded against the same order.

How does quote-to-order conversion work?

When a customer accepts a quote, click "Convert to order" once. The customer's contact info, billing and shipping addresses, all products with quantities and variants, and the negotiated pricing transfer automatically into a new order — nothing is re-keyed.

How do I track order status?

Every order moves through 10+ status types from pending to delivered, with real-time updates and a full history log. You can see exactly where any order stands, and returns follow their own clear status flow from pending to refunded.

Is there AI in the order management system?

Order management itself is deliberately deterministic — statuses, payments and conversions are rules-based so your operations stay predictable. The AI lives upstream in the AI Quote Engine, which prices and scores the quote; once accepted, that quote converts cleanly into an order here.

Simplify · Connect · Grow

Take control of your orders

From creation to delivery, every order tracked, every payment processed, every status visible.

14-day trial·No card required